How maal49 collects, stores, and protects your personal information — and what rights you have — explained in plain English.
Key Points of maal49's Privacy Policy
Every transaction and piece of personal data is protected with military-grade SSL-256 encryption. No outside party can access it.
Maal49 only collects information that is genuinely necessary to provide its services. We don't ask for anything irrelevant.
Your personal information is never sold to advertisers or third parties. That is our commitment.
Your betting history, financial transactions, and personal preferences remain strictly between you and maal49.
View, update, or request deletion of your data at any time. You stay in control.
Maal49 adheres to international data protection standards and undergoes regular third-party security audits.
By using the maal49 platform, you are considered to have Privacy Policy read and accepted these terms. If you have any questions, please contact our support team.
Maal49 only collects information required to deliver its services, ensure security, and meet international licensing obligations. The categories of data collected are explained below.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity | Full name, date of birth, NID number | At Registration & KYC Verification |
| Contact | Mobile number, email address | At the time of registration |
| Financial | BKash/Nagad number, transaction history | During Deposits & Withdrawals |
| Activity | Betting history, game sessions, login times | While using the platform |
| Technical | IP address, device type, browser | Automatically (on every connection) |
Maal49 never stores your full bank account number or card number. Payment details go directly to the relevant payment provider's servers (bKash/Nagad/Rocket).
Maal49 does not collect data from anyone under the age of 18. If a minor registers by mistake and this is detected, the account is immediately closed and all associated data is deleted.
Maal49 is committed to being fully transparent about every way your data is used. The key purposes are explained below.
If you'd prefer not to receive promotional SMS or emails from maal49, you can manage your notification preferences in account settings. Please note that critical security and transaction-related messages cannot be disabled.
Maal49 never sells your data. However, in certain circumstances, limited information may be shared with trusted partners.
Never Shared: Your information is never sold or transferred to advertisers, marketing companies, or any third party for commercial purposes.
Maal49 follows industry-leading technology and practices to protect your data. Multiple layers of security are active at all times.
In the event of a security breach that puts your data at risk, maal49 will notify you within the legally required timeframe and advise you on the steps to take.
Maal49 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve the functionality of the site.
You can disable cookies through your browser settings, but some site features — such as automatic login — may stop working. Essential cookies cannot be turned off.
Every maal49 member has specific rights over their own personal data. It is important to understand what those rights are.
To find out what information maal49 holds about you, submit a request to our support team. You will receive a response within 30 days.
If any of your information is incorrect, you can request a correction. Upon providing supporting documentation, updates will be made within 7 business days.
If you close your account, you can request that your personal data be deleted — beyond what is required to be retained by law.
You can object to your information being used for marketing or other optional purposes. Please contact our support team.
To receive your data in a machine-readable format (CSV or JSON), simply submit a request.
If you are dissatisfied with how maal49 handles your data, please contact our support team first. If the issue remains unresolved, you have the right to file a complaint with the licensing authority.
If you have any questions, requests, or concerns about the privacy policy, please get in touch with us.
Email: support@maal49.best | Live Chat: button at the bottom-right of the site | Support Hours: 24/7, assistance available in Bangla. Data-related requests are responded to within a maximum of 30 business days.
Remember — no maal49 employee will ever ask for your password, OTP, or full payment number by phone or email. If anyone requests this information, treat it as a scam and report it to our support team immediately.
We share a lot of information on online platforms every day — but few people stop to think about where that information actually goes. When you register on maal49, you provide your name and mobile number. When you make a deposit via bKash, a transaction record is created. You have every right to know how this information is stored and who can access it.
Maal49 is committed to being transparent about this. This Privacy Policy was written not merely to satisfy legal requirements, but to give members genuine information so they can use the platform with full awareness.
Maal49 may request a scan of your national ID for large withdrawals. Is it a little inconvenient? Perhaps. But there's a good reason for it. Holding an international gaming license means maal49 must ensure the platform is not being used for money laundering or fraud. KYC is part of that protection — and it protects you just as much as it protects the platform.
KYC information is retained for as long as your account remains active. Once your account is closed, the data is deleted after the legally required retention period has elapsed — typically 5 years. This period is determined by international anti-money laundering regulations.
Your betting activity — which games you played and how much you wagered — is stored on maal49's servers. You can view this from your account, and the support team can access it if needed to resolve issues. This information is never shared with any third party.
As part of its responsible gaming measures, maal49 analyzes betting patterns. If someone is placing unusually high bets or incurring increasing losses, the system automatically sends a protective message. This isn't surveillance — it's support.
When using the maal49 mobile app, access to certain device functions may be required — such as internet connectivity and push notification permissions. The app does not access your camera, contacts, or location unless you explicitly grant permission.
When push notifications are enabled, maal49 may send you updates about new promos, earned cashback, or security alerts. To turn this off, go to your phone's settings and revoke notification permissions for maal49.
Different types of data are retained for different periods. General account information is kept while the account remains active. Financial transaction records are typically retained for up to 5 years as required by law. Login and security logs are deleted after 90 days.
At its core, maal49's privacy policy is a commitment — you share your information, and we promise to handle it responsibly. That trust is the foundation of maal49.